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 Air Canada


Air Canada
Air Canada (AC) is the flag carrier and the largest airline of Canada  in terms of fleet size and passengers carried. The corporate headquarter is in Montreal, Quebec and serves up to 207 destinations worldwide.
Founded :10th April 1937 and commenced operations from 1st January 1965.
Alliance: Air Canada is a member of Star Alliance
Hubs: The Largest hub is Toronto Pearson International Airport. The other hubs are Airport, Montréal–Pierre Elliott Trudeau International, Vancouver International Airport
Focus Cities: Halifax Stanfield International Airport and Ottawa Macdonald–Cartier International Airport
Subsidiaries and Partners:  Air Canada Cargo, Air Canada Express, Air Canada Jetz (private Jet Charters) and, Air Canada Rouge (Leisure Airline)
Code share: Air Canada flies to 21 domestic and 81 International Destinations all over the world. Its code share agreements are with the following airlines
•    Aegean Airlines
•    Aer Lingus
•    Air China
•    Air India
•    Air New Zealand
•    All Nippon Airways
•    Asiana Airlines
•    Austrian Airlines
•    Avianca
•    Avianca Brazil
•    Brussels Airlines
•    Cathay Pacific[96]
•    Central Mountain Air
•    Croatia Airlines
•    EgyptAir
•    Ethiopian Airlines
•    Etihad Airways
•    Eurowings
•    EVA Air
•    Gol Transportes Aéreos
•    Jet Airways
•    LOT Polish Airlines
•    Lufthansa
•    Middle East Airlines
•    Scandinavian Airlines
•    Singapore Airlines
•    South African Airways
•    SriLankan Airlines
•    Swiss International Air Lines
•    TAP Air Portugal
•    Thai Airways
•    Turkish Airlines
•    United Airlines
•    Virgin Australia
In-Flight Amenities
Cabins: 
Signature Class: It is available on wide body crafts and include two different cabins i.e. The Executive Pod and the Classic Pod. The primary features include touch screen AVOD and electronic flat beds.
North American Business Class: Book your Air Canada tickets in premium class in flights from North America . This cabin features larger seats with extra recline as compared to economy class and person entertainment on ADVO touch screens.
Premium Economy Class: Available on all Airbus with large seats
Economy Class: Book Economy class ticket on Air Canada and you will be offered Complimentary meals on International flights and seats can be upgraded to larger legroom. 

Aeroplan is Air Canada’s frequent flyer program.
Call us and book your Air Canada tickets and get special discounts on flights to Toronto, Vancouver and Flights from New York and Los Angeles. 

Toll free: 1800 102 8182
 

 

Air Canada Flight Change and cancellations
Changes and Cancellations are subject to the fare rules and terms and conditions applied at the time of booking the tickets. The rules may be connected to the type of fare, class, season, deals or other conditions of your ticket. Therefore, Changes and Cancellations may incur additional costs including the difference in the airfare, taxes, penalties and fees. Please note that date change and cancellations may not be permitted on certain tickets.
24-hour policy: Air Canada airline allows cancellation of any purchased ticket and provide a full refund without penalty up to 24 hours after purchase. If you wish to make any changes to the ticket within 24hours of the purchase there is no penalty charged, you just have to pay the fare difference if any. Please note: This is applicable on tickets issued through the United States based website or agency only. Call Air Canada customer service or reach out to our customer service experts at ____________ for all your queries.
Beyond 24 hours a ticket becomes non-refundable and making changes to the flight involve an airline penalty, fare difference if any and taxes and fees. Speak to a customer service representative to find out the best way to make changes and search for the alternatives for you.
**This information is subject to change by the airlines
We are available 24*7 365 days at _____________ to provide the best solution for your queries. Call us for any flight bookings and post booking services like flight changes or Flight cancellations and more.
Baggage
Carry on:
Air Canada, Air Canada Rouge or Air Canada Express (flights operated by Jazz, Air Georgian and Sky Regional) allows 1 carry on and 1 personal item such as diaper bag,camera bag, laptop, purse or similar small item. 
Maximum dimensions of a carry on should not exceed 40cm X 23cm X 55cm or 15.5in X 9in X21.5 in in size ncluding handles and wheels and should be able to fir in the over head bin or the under seat area. 
There are some prohibited and restricted items depending on the flight or location which you should enquire before boarding the flight. Refer to Air Canada Airline’s website or call ________ for info.
Checked Baggage:
Air Canada baggage allowance depends on  fare, destination, date of ticket purchase and frequent flyer status.    
Weight and size restrictions - all itineraries
Maximum weight per bag 50 lb (23 kg)
Maximum linear dimensions including length,width and height per bag 62 in (158 cm)

Baggage fees are stated below:
Economy Class Travel within Canada:
Basic and Standard fares:
    1st bag: $26.25 - $28.75
    2nd bag: $36.75- $40.25
comfort and Flex fares:
    1st bag: free
    2nd bag: $36.75- $40.25
Latitude fares:
    2 bags free

Economy Class Travel Between Canada and the U.S.
Basic and Standard fares:
    1st bag: $25.00 - $26.25
    2nd bag: $35.00 - $36.75
comfort and Flex fares:
    1st bag: free
    2nd bag: $36.75- $40.25
Latitude fares:
    2 bags free
Economy Class Travel Between Canada and Mexico or the Caribbean:
Basic and Standard fares:
    1st bag: $25.00 - $29.50
    2nd bag: $35.00 - $41.30

Flex fares:
    1st bag: free
    2nd bag: $35.00 - $41.30

Latitude fares:
    2 bags free

Other International Travel
Between Canada and other international destinations:
    1st bag: free
    2nd bag: $100.00 - $118.00

There may be restrictions and exceptions to all above stated fees for which you may need to refer to Air Canada baggage allowance page or call and speak to a representative.
Additional and excess baggage charges vary. Call to know the baggage charges 
******** all the stated information and policies are subject to change by Air Canada without prior notice **********
Unaccompanied Minor
Unaccompanied Minor service is provided to the children travelling alone to ensure their safety and comfort at the airport and during the flights.  It is advised to book ticket of your child travelling alone over the phone with an agent who will advise you of the guidelines to ensure the safety of your child
•    Children under 8years : the UMNR service is not available for children under 8 years and they need to be accompanied with a passenger age 16 years or older . A child under 8 years cannot travel alone under any circumstances. 
•    Children between 8-11 years: the service is mandatory
•    Children between 12-17 years: the UMNR service is optional.
Unaccompanied Minor service is only provided to children travelling on nonstop flights  operated by  Air Canada or Air Canada Rouge, Jazz, Sky Regional, Air Georgian GX - Flight series 7350-7499, or Exploits Valley Air 8K - Flight series 7615-7649). the service is not provided to children travelling on connecting flights and code share flights. 
A service fee of $100 - $118.00* CAD/USD each way per child per flight applies, regardless of the fare you select.
******** all the stated information and policies are subject to change by Air Canada without prior notice **********
Pet travel
In Cabin:
    You can carry your small dog or cat as a carryon luggage in a carrier that should fit under the seat infront of you on Flights operated by Air Canada or Air Canada Rouge, Air Canada Express flights operated by Jazz, Sky Regional, Air Georgian or Exploits Valley Air.
    An unaccompanied minor cannot carry a pet along
    You can not carry a pet if you are sitting in a bulkhead row or exit row.
    Require the use of a medical device that needs to be stowed underneath the seat
    Only one cat or small dog in the cabin is allowed per passenger.
    Be at least 12 weeks old and fully weaned.
    Charge for one-way travel : Within Canada and Canada/U.S. (except Hawaii)1
$50.00 - $59.00 CAD/USD2
International3
$100.00 - $118.00 CAD/USD2
Maximum carrier size allowed : Hard-sided
Height: 23 cm (9 in)
Width: 40 cm (15.5 in)
Length: 55 cm (21.5 in)
Soft-sided
Height: 27 cm (10.5 in)
Width: 40 cm (15.5 in)
Length: 55 cm (21.5 in)

There are certain restrictions and exception on pet travel which you need to know before you book your pet based on location , size, flight type trip type, weight and breed of the pet.  
It is advised to refer to Air Canada page or call _______ to book pet ticket.
In the Baggage Compartment:
Maximum carrier size allowed1    292 cm (115 in) in linear dimensions
(length + width + height)1
Maximum allowable weight    Up to 45 kg (100 lb)1
(pet and kennel combined)
Charge for one-way travel
Within Canada and Canada/U.S.(except Hawaii)2
$105.00 - $120.75 CAD/USD4

International3
$270.00 - $318.60 CAD/USD4
There are certain restrictions and exception on pet travel which you need to know before you book your pet based on location , size, flight type trip type, weight,breeds,season and weather .
It is advised to refer to Air Canada page or call _______ to book pet ticket.
Special Assistance
Special assistance is provided to all customers with special needs to ensure safe and comfortable travel at the airport, during the flights, during transfers and till check out. Call to place you requests for any special assistance required such as:
•    Medical assistance,travelling with oxygen,
Respirators,carrying medications and injections,physicall diabled
•    Wheelchair assistance required or carrying your own wheelchair
•    Visually impaired
•    Hearing impaired
•    Language assistance
•    Food allergies. Nut allergies/special dietary requirements
•    Washroom Accessebility for the disables
•    Special seating or extra seating
•    Service animals


All these request need to be placed at the time of booking the reservation, once the ticket is issued or atleast 72 hours prior to the flight
Call _______ and enquire about your special needs and book tickets with an expert over the phone.

      Air Canada Upgrades and Air Canada Seat upgrades                                      
Eupgrades using credits:  eligible Air Canada, Air Canada Express, and Air Canada Rouge tickets or flight segment across air Canada  network can be upgraded to  Business Class or Premium Economy cabin using frequent flyer number or Aeroplan number  online or by calling and speaking to an expert over the phone. 
Upgrades depend on Air Canada Altitude status, the destination and the fare purchased. 
When you upgrade to Business class , you will be offered the best seat available. If Business Class is not available then you will provided a seat upgrade in premium Economy class. 

Upgrades offer:
•    Priority security clearance and priority boarding
•    Access to the Mapple Leaf Lounge
•    Lie-flat beds on most International flights
•     premium wines, spirits and cuisine
•    luxurious amenities.

Purchase a Last Minute Upgrade:

Upgrade purchase is subject to availability . the cost of the upgrade depends on  flight segment for which the upgrade is being selected.

Call ______ now to purchase an upgrade on yourAircanada Flights.
There are certain restrictions on the basis of flights, availability, booking class of the original ticket purchased and fare rules which you may check with the expert over the phone.


Air Canada Seat Assignment
You can always choose to pre assign your seats. Choose an aisle seat or window seat of your choice
Why wait for whatever is available at the airport when you can choose a seat of your choice:
Standard Seat – Window or aisle, you decide
Basic fare        Within Canada / Canada-U.S.: $20 - $100 CAD/USD*
    International Flights: $40 - $100 CAD/USD*
Standard fare        Within Canada / Canada-U.S.: $10 - $50 CAD/USD*
    International Destinations : $20 - $50 CAD/USD*
    All other itineraries : Complimentary
Business Class / Premium Economy / Latitude / comfort / Flex fares:        Complimentary

You can upgrade your seat to Preferred Seat which starts from $19.00 
The seats are complimentary at the airport. Preferred seats are available for a charge. 
Call and book your seats at the time of booking the flight or 24 hours prior to the flight to get a wider option. 


Schedule Change
If there is a delay or cancellation due to severe weather conditions, you will be notified about the same . in most cases when the change is minor the airlines re schedule you on the best alternate available  and provides you a flexibility to choopse another flight to your destination without any charges or cancel the remaining flights altogether. 
Flights changes are subject to availability
If you wish to cancel the retained value will be kept as a credit and can be used for a future travel within an year. 
In case, the passenger has boarded the plane and the delay is more than 60 minutes, the airlines will provide refreshments and beverages
If the delay exceeds 90 minutes the passengers will be given an option of disembarking from the aircraft till its time to board again. 
If the flight is cancelled , the airlines will try their best to rebook you on the next available  Air Canada, Air Canada Rouge or Air Canada Express flight or on a different airline with which Air Canada has a transportation agreement. 
In some cases, you may be provided with meal and hotel accommodation if the flight you are rebooked on does not depart until the next day.
In case there is no option available or if you wish to cancel, you can either ask for a credit for future use or opt to get a refund.
 

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